Horizon is not a medical device. It does not provide medical advice, diagnosis, or treatment, and it is not a substitute for professional care. If you are in crisis or may be a danger to yourself or others, contact your local emergency services or a qualified professional immediately.
Introduction
This Privacy Policy explains how Vantage Harmony Ltd. ("Vantage Harmony," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you use the Horizon mobile application (the "App"). Horizon is an AI-powered wellness app that combines nutrition tracking, fitness logging, habit building, and AI-guided coaching to help you build small, steady habits and work toward your health and wellbeing goals.
By downloading, accessing, or using the App, you agree to the practices described in this policy. If you do not agree, please do not use the App.
Information we collect
We aim to collect only what we need to provide a supportive, private experience.
Information you provide
- Account information — such as your name or nickname, email address, and password (stored in hashed form), or the identifier from a Google or Apple sign-in, when you create an account.
- Meal photos — images of meals you capture or select for logging, and barcode scans of packaged foods. Meal photos are sent to our AI processing provider to estimate nutrition and are not stored afterwards. See AI processing below for how these are handled.
- Drink photos — images of drinks you capture or select for logging. Like meal photos, drink photos are sent to our AI processing provider to estimate how much you drank and are not stored afterwards. See AI processing below for how these are handled.
- Food and nutrition data — meals, calories, macronutrients, and nutrition goals.
- Water logs — the water and other drinks you record, with the amount and the time you logged them.
- Fitness and activity data — workouts, duration, intensity, and estimated calories burned.
- Sleep data — the start and end times of the sleep you record.
- Health app data — completed exercise sessions you choose to import from Apple Health (HealthKit) on iOS or Health Connect on Android: activity type, duration, start and end times, and — where the platform provides it — energy burned. This is read-only, and only when you connect a source. See Health app connections below.
- Habit and consistency data — habits tracked and completion history.
- Leagues — optional. Weekly leagues are off until you opt in. If you join one, we record your weekly XP and your rank in that league. Other members see only the word "Member", the first letter of your name, your rank, and your weekly XP — never your name. You can leave at any time.
- AI conversation content — the messages you exchange with the App's AI coaching features. See AI processing below.
- Support communications — messages you send us, including any information you choose to include.
Information collected automatically
- Device and technical data — device model, operating system version, app version, language, time zone, and similar diagnostic identifiers.
- Camera and photo access — with your permission, the App accesses your camera or photo library so you can capture or select meal and drink photos and scan barcodes. This access is used only to provide these logging features and for no other purpose.
- Notifications — with your permission, the App sends reminders and daily summaries (such as your morning brief and evening verdict). You can turn these off at any time in the App or your device settings.
- Usage and analytics data — how you interact with features, in aggregate and event form, to help us understand and improve the App.
- Crash and performance data — diagnostic logs generated if the App encounters an error.
Health app connections (Apple Health & Health Connect)
If you choose to connect a health source, Horizon imports your completed exercise sessions from Apple Health (HealthKit) on iOS or Health Connect on Android, so you don't have to re-enter workouts you've already recorded elsewhere.
- Read access only. Horizon reads completed exercise sessions and never writes any data to Apple Health or Health Connect.
- Optional, and controlled by your device. Connecting a source is optional. The permission is granted per device by the operating system, not by us. You can disconnect at any time, and revoking the permission in your system settings stops the import immediately.
- Imported workouts are never sent to any AI provider. Only workouts you type yourself can be sent to a third-party AI provider, and only after you consent — imported sessions are never sent. See AI processing.
- Deleted with your data. An imported exercise session is deleted when you delete that workout, and all imported workouts are deleted when you delete your account. See Retention & deletion.
Subscriptions and payments
If you purchase a subscription ("Horizon Pro"), payment is processed by the Apple App Store or Google Play. We do not receive or store your full payment card number. We may receive limited transaction details (such as subscription status and renewal dates) needed to provide paid features.
AI processing (conversations, meals & photos)
Horizon uses AI to provide guided coaching and to analyze the meals and workouts you log — including meal photos, food descriptions, and workout descriptions — to estimate nutrition, calories, and activity.
- Your content is used to provide the service — generating relevant responses and estimates and maintaining continuity within your experience.
- To power these features, the relevant content (such as a meal photo, a food or workout description, or a coaching message) may be sent to specialized AI processing providers acting on our behalf, limited to what is needed to return your result and subject to confidentiality and security obligations.
- Typed workouts, not imported workouts. Only workouts you type yourself can be sent to an AI provider, and only after you consent. Workouts imported from Apple Health or Health Connect are never sent to any third-party AI provider. See Health app connections.
- We do not use your personal content to train third-party AI models, and we do not permit our processors to use it to train their own models, unless we clearly disclose it and, where required, obtain your consent.
- You can delete your conversations, meals, photos, and other content as described under Retention & deletion.
How we use your information
- To provide core functionality — nutrition tracking, fitness logging, habits, your wellness score, insights, and AI-guided coaching.
- To create and secure your account and authenticate you.
- To personalize your experience based on the inputs, goals, and preferences you provide.
- To send reminders and daily summaries you have enabled.
- To provide customer support and respond to your requests.
- To maintain, troubleshoot, secure, and improve the App and develop new features.
- To send you important service communications (for example, security or account notices).
- To comply with legal obligations and enforce our terms.
We rely on your consent and on the performance of our agreement with you as the primary bases for processing. You can withdraw consent for optional processing (such as certain analytics or notifications) at any time through your device or in-app settings.
Sensitive data & heightened care
Nutrition, dietary, fitness, habit, and wellness-goal information — including any exercise sessions you import from Apple Health or Health Connect — and any meal photos you provide — can be personal and health-related. We treat this information as sensitive and handle it with heightened care: we minimize what we collect, restrict internal access, protect it with strong safeguards, and never use it for advertising. Providing this information is always your choice.
Third-party processors
We do not sell your personal information. We share limited data with trusted service providers who process it on our behalf, under contractual obligations to protect it and use it only for the services they provide to us. These fall into generic categories:
- Payments & subscriptions — app-store billing platforms that process purchases and manage subscription status.
- AI processing — providers used to power AI coaching and nutrition/fitness analysis, limited to the data needed to return your result.
- Cloud hosting & storage — infrastructure providers that store and process App data securely.
- Analytics — providers that help us understand aggregate usage and improve the App.
- Crash & performance reporting — providers that collect diagnostic data to help us fix problems.
- Email & communications — providers that help us deliver service messages and respond to support requests.
We may also disclose information if required by law, to enforce our terms, to protect the rights, safety, and security of our users or the public, or in connection with a merger, acquisition, or sale of assets (in which case we will notify you of any change in how your information is handled).
No sale of personal data
We do not sell your personal information, and we do not share it with third parties for their own independent marketing or advertising purposes.
Data retention & deletion
We retain your information for as long as your account is active or as needed to provide the App, and thereafter only as required to meet legal obligations, resolve disputes, and enforce our agreements.
You can delete your data at any time:
- In-app account deletion — you can permanently delete your account and associated personal data, including meals, photos, workouts, habits, and conversations, from within the App's settings.
- Imported health data — an imported exercise session is deleted when you delete that workout, and all imported workouts are deleted when you delete your account. You can also disconnect the health source at any time in your device settings.
- By email — you can request deletion by writing to us at the address below, and we will action your request in accordance with applicable law.
When you delete your account, we delete or de-identify your personal data, except for limited records we are legally required to keep or that remain in routine backups for a limited period before being overwritten.
Security
We use technical and organizational measures designed to protect your information, including encryption in transit, access controls, and secure infrastructure. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. Please protect your account credentials and notify us promptly of any suspected unauthorized use.
Children
Horizon is intended for adults and is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
Your rights (PIPEDA & Canadian privacy law)
Vantage Harmony Ltd. is a Canadian company, and we handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. Subject to legal limits, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent for optional processing.
- Request deletion of your personal information.
- Ask questions or make a complaint about how we handle your information.
To exercise any of these rights, contact us using the details below. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada. Depending on where you live, you may have additional rights under your local laws.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide notice within the App. Your continued use of the App after changes take effect constitutes acceptance of the updated policy.
Contact us
Vantage Harmony Ltd.
Edmonton, Alberta, Canada
Privacy inquiries: info@vantageharmony.com